Driving dealer performance.

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Shauna Houlihan

Shauna is a seasoned automotive and finance professional with over two decades of experience spanning automotive, banking, dealer groups, and Financial Service Management. Her time working directly in dealerships gives her a unique perspective and deep operational expertise. Celebrated for her dedication to customer service, Shauna combines strategic insight with a people-first approach to support dealer success and enhance the customer experience. Her leadership and real-world knowledge make her a trusted partner in driving performance, strengthening relationships, and delivering lasting results.

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Scott Wilson

Scott is an experienced automotive finance professional with a strong track record supporting dealers across Western Canada as Regional Sales Director for SecureDrive/LGM Financial Services. Known for his deep knowledge of F&I products, strategic approach, and commitment to dealer success, Scott partners with Dealer Development Managers to provide expert guidance, training, and service that drive performance and customer satisfaction. His respected industry expertise and focus on practical solutions help dealers strengthen operations, enhance results, and navigate the evolving automotive finance landscape.

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Mathew Harnett

Mathew is an experienced automotive professional with nearly 15 years in the industry, working across multiple brands and dealer groups. With a strong background as a Financial Service Representative, he brings deep insight into dealership operations and the end-to-end customer experience. Mathew is celebrated for his commitment to customer satisfaction and his in-depth knowledge of the automotive aftermarket, enabling him to support dealers with practical guidance that drives performance, strengthens service delivery, and enhances long-term results.

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Julie Reimer

Julie is an automotive and financial services expert with 20 years of combined experience in the automotive industry and banking, giving her a unique advantage in the F&I space. She is celebrated for her strategic thinking and strong communications skills, helping dealers understand complex financial products and optimize performance. Julie’s ability to bridge operational insight with clear, supportive guidance empowers partners to improve sales effectiveness, strengthen customer relationships, and achieve measurable growth in a competitive market.

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Jodie Tessier

Jodie is an accomplished automotive industry leader with nearly 15 years of experience spanning training, sales and marketing across major automotive brands and dealer groups. Known for her deep sales expertise and award-winning performance, Jodie works with dealership teams to strengthen F&I performance, reduce operational friction and enhance the customer experience.  Her strength lies in building trusted relationships and understanding dealership operations and market dynamics. With a practical, dealer-first approach and a focus on long-term partnerships, Jodie helps dealerships achieve meaningful results in a competitive and evolving automotive market.

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Jamie Lee

Jamie brings extensive automotive expertise to her role as Dealer Development Manager for SecureDrive at LGM Financial Services. With experience across more than six automotive brands and a background in lending with one of Canada’s top five banks, she combines deep industry knowledge with strong analytical skills. Recognized for exceptional customer support, Jamie partners with dealers to deliver strategic insights, hands-on guidance, and practical solutions that drive performance, enhance service, and strengthen dealer relationships.